Event Security

Job Purpose 

Working in Event Security you will be ensuring the safety and well-being of everyone who falls under your responsibility (including customers, staff and the public in your area).  

Job Overview 

The job requires you to work as part of a team and be responsible for providing first-class customer service, whilst ensuring the safety, security and health and safety of all attendees, contractors and staff. 

 Main Duties and Responsibilities

• Carrying out pre-event checks of venues/ sites where necessary
• Ensure a welcome atmosphere
• Provide exceptional levels of customer service
• Act as a highly visible deterrent
• Ensure the upmost safety of guests and staff within the venue/ site
• Demonstrate ability to confidently handle conflict and manage difficult situations effectively and professionally
• Liaise confidently with venue management
• Deliver outstanding approachable customer service
• Adhere to company policies, procedures, and licensing laws
• Record accurate incident reports in a timely manner
• Monitoring crowds for disorder and overcrowding
• Responding to emergencies in a mature and efficient manner
• Attend regular upskilling courses/conflict management and PI. 

Requirements 

• A valid SIA licence - Door Supervisor. 
• You take pride in your smart and professional appearance that will give customers confidence in your ability
• You are honest by nature and transparent in all you do
• You can demonstrate a passion to provide the finest customer care experience
• You have strong verbal and written communication to liaise with team members and site managers via radio communication
• You can demonstrate your ability to remain calm under pressure and stay vigilant to security risks
• You can demonstrate Diligence – Being careful and conscientious in all your duties to a consistently high standard of service
• You are 18 years +